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  1. Mikogo Help Desk
  2. Frequently asked questions Mikogo Desktop
  3. Using Mikogo

Using Mikogo

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  • Using Mikogo for unmanned remote access
  • What does "The maximum number of concurrent sessions has been reached" mean?
  • Using Mikogo Portable for Screen Sharing
  • Why can my participants only see a black screen when I transmit from Windows?
  • Microphone and speakers are not detected in Mikogo
  • I keep losing keyboard control during remote support sessions
  • Context Menus only show up as blue boxes
  • Can Mikogo be used on a Terminal Server?
  • “Authentication Failed” message
  • Can I use Mikogo on a Mac?
  • Switching presenter or giving remote control to a participant on a Mac
  • Mikogo always starts when I turn on my computer
  • Disable notifications when participants join the meeting
  • How do I uninstall Mikogo?
  • The connection or screen sharing is very slow
  • My participants cannot see my PowerPoint presentation
  • When I try to show a movie all my participants see is a black spot.
  • My mouse cursor is moving rapidly and blinking
  • Save the Mikogo software for frequent customer sessions
  • I try to start a session, but it asks for a Session ID.
  • The Mikogo panel is not visible on an RDP/Terminal Server.
  • Network drives are not listed when transferring files.
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